Returns & Exchanges
We want you to shop with confidence at Hair Harbor.
Return Eligibility
You can request a return or exchange within 7 days of receiving your order if:
- Product is damaged
- Wrong item delivered
Conditions
- Product must be unused
- Original packaging must be intact
- Proof (image/video) is required before approval
Non-Returnable Items
- Used products
- Opened or damaged packaging caused by customer
- Sale/discounted clearance items (if mentioned)
Refund Process
Once approved, refunds will be processed within 5–10 working days via Bank Transfer / Easypaisa / JazzCash.